Privacy

Copyrights Indian Chimney Restaurant. All rights reserved. Indian Chimney Restaurant services and products including web pages, documents, images and graphics are protected by copyright law. The copyright is the property of the Indian Chimney Restaurant. Individual pages of this website may be downloaded for personal use. Apart from any fair dealing for the purposes of study, research, criticism or review, as permitted under copyright legislation, text and images are not to be reproduced or copied for commercial use or published on other websites without prior written consent.

1.ONLINE ORDERING VIA THE WEBSITE
1.1 Provided that you are ordering goods in a country (Australia), state (NSW, VIC) and suburb(Albury, Lavington, Wodonga) in which Indian Chimney Restaurant offers an online ordering and local delivery service. By ordering food from Indian Chimney Restaurant, it is understood that you agree and accept the following Terms & Conditions.

1.2 If the website is used for online ordering, you are responsible for maintaining the confidentiality of your personal details, password (if applicable) and payment details. You acknowledge that when you access the website or an application as a registered member, you may remain logged in to the website or application even after closing the internet browser or application (unless you log-out prior to leaving the website, or you erase or block Cookies from the electronic device used to access the website.

1.3 You agree to accept full responsibility for all your activities on our website (including for online ordering). You further acknowledge that you are fully responsible for the activities of any individual who accesses our website (including for online ordering) or places any online order, using an electronic device which remains logged in to, or associated with, your registered account.

1.4 If you order online, we may send you an email confirming the details of your order. The confirmation email will constitute a tax invoice. The Indian Chimney Restaurant’s online ordering system must only be used by persons over the age of eighteen (18) years, or otherwise under the supervision of an adult or guardian. Indian Chimney Restaurant’s reserves the right to refuse service, terminate your access to the website or online, remove or edit any content or cancel your order/s in its sole discretion and without prior notice to you.

1.5 Placing your Catering Order: For larger orders, additional notice may be necessary. Our Indian Chimney Restaurant representative will contact you if this is the case. Payment must be made at the time of placing your order or pickup. Indian Chimney Restaurant prices are updated from time to time. Items will be charged at the price applicable at the time you submit your order and as shown on the invoice. In the rare case where an item is out of stock or unavailable you will be contacted to make other arrangements.

1.6 Refund Policy: Indian Chimney Restaurant has a 100% satisfaction guaranteed policy. If you are not happy with a particular item please let us know and we will refund it. Refunds are only applicable if you inform us by 9pm on the day your order is picked up. To make a return, please contact us either by email or phone by 9pm the day you pick up your order.

2. THE WEBSITE
2.1 These Terms & Conditions of Use apply to all users of the Indian Chimney Restaurant’s website. The Indian Chimney Restaurant’s website may include content, information or links to third parties or third party websites. By accepting these Terms & Conditions of Use you agree to hold harmless and relieve Indian Chimney Restaurant’s from any liability whatsoever arising from your use of information from a third party or your use of any third-party website.

2.2 Indian Chimney Restaurant’s recommends that before you disclose any personal information to a third party that you first read and accept the third party’s privacy policy and terms and conditions of use (if applicable) of their website.

2.3 You are strictly prohibited from using the Website for “spoofing”, “hacking”, “flaming”, “cracking”, “phishing” or “spamming” or any other activity designed or aimed at achieving purposes similar or the same as the aforementioned acts.

2.4 Indian Chimney Restaurant does not guarantee that the website and online ordering system will be error-free or that any errors will be corrected and free from viruses or other harmful components and you agree to hold harmless Indian Chimney Restaurant from any claim, judgment, loss, expense, liability from any viruses or harm suffered by you as a result of using the website, applications or online ordering and reserves the right to alter the agreed price if an incorrect price was caused by a software fault, error or malicious attack.

2.5 You understand and agree that the information, details and descriptions set out on this Website, including the details regarding the prices, menus, delivery fees, pickup discount may change from time to time. All menu prices subject to change without notice.

3. ALLERGEN FREE OR GLUTEN FREE PRODUCTS 3.1 Indian Chimney Restaurant will endeavor to provide allergen free or gluten free food, but traces of allergens or gluten may be unintentionally present in food due to cross-contamination during store operations. We cannot guarantee 100% that all our food is allergen or gluten free.

3.2 Indian Chimney Restaurant will not be liable for any costs whatsoever, including medical costs, if a customer has any adverse reaction to a Indian Chimney Restaurant product.

4. COLLECTION OF PERSONAL INFORMATION
4.1 We collect personal information from you. We will handle the collection, processing and storage of your personal information in accordance with our privacy policy further described in our Privacy Policy.
By disclosing or submitting your personal information to us, you consent to us collecting, processing and storing your personal information for the purposes described in our Privacy Policy.

4.2 Personal information you provide to us via our restaurants or when you place an order in a restaurant, by telephone, via our online ordering. This information may include, for example, your first and last names, postal address, physical address, email address, telephone number, date of birth, age, menu preferences, previous order information, loyalty membership details, credit card details and Internet Protocol (IP) address

4.3 We collect personal information about you so that we can perform our business activities and functions and provide the best possible quality of customer service. We collect, hold, use and disclose your personal information for the following purposes:

4.3.1 To respond to any queries you may have and to process and respond to any complaint made by you.

4.3.2 Promoting and marketing our current and future products, services, promotions, offers, games and competitions to you.

4.3.3 To improve the operation or navigation of our Website and inform you of changes made to our Website.

4.3.4 Assisting you with remembering and re-ordering from our menu in the future and developing an online customer profile and keeping your contact details up to date.

4.4 We may also use your personal information for other purposes not listed above which will be made clear to you at the time we collect your personal information, or for such other purposes as may be required or permitted by law.

4.5 To whom may we disclose your information?
operation of our business or our Website, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation, web hosting providers, IT systems administrators, advertisers and business partners, payment processors, data entry service providers and professional advisors such as accountants, legal advisors, business advisors and consultants;

Disclaimer The information contained on this web site is subject to change without notice, and is intended as general information only and is not complete or definitive. Indian Chimney Restaurant is not liable, and does not take any responsibility whatsoever, for the reliance on such information. © Indian Chimney Restaurant. All rights reserved. No part of this site may be reproduced without express written permission from Indian Chimney Restaurant.